My wife and I recently sold our South Yarra house "off market", as it were, through Abercromby's. Our experienced agents were Mr Jock Langley and Mr Tim Derham, ably assisted by Personal Assistant to Jock, Ms Jacque Smith. I dealt initially with Jock who exuded confidence and professionalism and I couldn't help feeling complete faith in his ability. Within just ten days, the property was sold. The staff of Abercromby's acted promptly to requests, offers and counter offers. The whole process was seemless, most amiable and successful. I can wholeheartedly recommend you talk to the people at Abercromby's if you're selling at any level in the luxury market.
Dr Martin Hiscock
A/Prof Sivana Marasco
Jeff Gole has sold three properties for us during the last fourteen years. We have continued to work with him because we have been extremely satisfied with the level of service he offers. His attention to detail and his level of communication have been especially valued, and likewise his consistent direct personal involvement in all aspects of the preparations for sale and the auction process. While we hope not to have to sell our new home in the near future, we would choose Jeff Gole again without hesitation.
Brownwyn Parry-Fielder & Kevin Collins
Tim & Jeff - We would like to thank you both and the team at Abercromby’s for a wonderful effort in the selling of our home. Your professionalism, experience and personalised attention was exactly what our house deserved and we thoroughly enjoyed working with you to achieve a result we can all be happy with given the current market.
Janene, Scott, Caitlin & Harrison
We recently sold our house through Abercromby's. The house was sold by Private Auction and all inspections were by appointment only. We were not aware of this process until the initial discussions with Jock and Andrew. We were delighted with how this worked. The inspections were less intrusive, the auction process was well controlled and from our point of view achieved our objectives. In addition we were very pleased with the attention, feedback and response of all the staff at Abercromby's.
Tim - Linda & I would like to thank you and your team for the professional and diligent conduct you exercised, resulting in the successful sale of our property. The advice given to us towards preparing the property for presentation, the marketing in particular the advertising media selection, frequency and the campaign services together with the photography was very well planned and executed. We will have no hesitation in recommending you and your company to our friends if they are planning to sell their properties.
I have known Jeff Gole for over 25 years and purchased my first property from him in 1988. Since then he has sold five properties for me and acted on my behalf as buyers advocate on several occasions, including our current home in East Malvern. When it comes to Real Estate matters Jeff is the first person I turn to as I know I can always count on him to give impartial advice that is both insightful and helpful. I would have no hesitation in recommending Jeff's services to anyone, whether they are looking to purchase or looking to sell.
Jeff has been our agent for the sale of three properties and the purchase of one in Malvern East in the past 26 years. As far as being our agent on three occasions, in not one of these was it an automatic assumption that Jeff would just ‘get the job’. On all three, top agents from two other companies were interviewed by us, much, we assume to the chagrin of Jeff. The reason being that when it came to realizing the potential of our three properties we had to make sure Jeff still had what it takes to do just that. And to do just that, Jeff, still most certainly has what it takes. The most recent sale of the third property was an absolute delight from start to finish. Having set two other top flight agents from other companies through their paces, when it came to Jeff’s turn the difference was astounding, professional from start to finish - punctuality to standard of dress. Not a trace of taking us for granted. He asked us many questions, all pertaining to the task at hand. He answered all our questions in a clear and precise manner. He was courteous, pleasant, and polite. Needless to say maybe but as at other times Jeff secured our business there and then.
Martin and Suzanne Vilé
Tim - Thank you for your recent work in acting as agent for my family in the sale of our property. We were very impressed with the level of service delivered from you and your team and ultimately extremely happy with the result that was achieved for the sale. Residing full time overseas we were nervous in conducting a sale process from the other side of the world. We were therefore very grateful when, right from the commencement of your appointment, you took charge of the process – not just from the marketing side but also for managing the properties overall presentation, including the scheduling and management of required trades people. Not only did this make the process more than bearable from our end but we are certain that your experienced direction ultimately resulting in us achieving the best possible result for our property. We would not hesitate to provide a recommendation for you and your firm to any potential client – feel free to use this letter or to have people contact me directly if they wish to discuss this reference verbally.
Tim - We are writing to thank you for the wonderful result you have achieved for the sale of our home. As you know, we were very concerned that this process be as private and non disruptive as possible. Not only were you able to achieve an outstanding result in terms of financial outcome, but the manner in which you conducted the entire process was everything we could have hoped for and a credit to both yourself and Abercromby's. Not only are we prepared to recommend your services to everyone, but would happily speak with any prospective clients, should you wish, to pass on our recommendation first hand. Please pass on our sincere thanks to the team and we look forward to dealing with you again in the future.
Rob Bishop & Sally Estlin
Rob - We would like to thank you for the magnificent job that you did selling our home. The property had been on the market for over eight months with no results. We had used the services of several other well known agents in the area but they were not able to close the sale. You were enthusiastic about the house right from the start and were able to pass on that feeling to everyone who inspected our property. We would be most happy to recommend your services to any prospective vendor.
Ruth & David Black
Andrew & Jeff - Max and I would like to express our gratitude for the great job you did in selling our home at 139 Finch Street, Glen Iris. As two elderly vendors we appreciated the stress free sale you achieved for us. At all times we were kept totally informed, our wishes were respected in every detail and best of all a spectacular price was achieved.
Max & Jenny
Andrew - I am writing to express my appreciation of one of your team members Myles Crowhurst. We rented out our house in Hawthorn through him and also rented off him in Glen Iris so we have experienced both sides. Myles is an absolute credit to your company and I wanted to thank him for the wonderful service he has provided us. We will certainly use Abercromby’s in the future.
Jeff Gole was extremely professional in representing our interests and managing the sale process for the best outcome for us.There are too many scary real estate agents out there and in the past few months we have met some of the best. I love Jeff's honesty and old school manners. I know how stressful the whole buying and selling process can be. I think it helps if you know that the person you are dealing with has similar values to you.
Adrian & Cathy Mulcahy
Jock - I just wanted to say a big thank you to you and your team for all your skill and effort in the sale of my property. Without fault from start to finish line I can’t speak highly enough of the way you handled a rather long and difficult process for me. Please pass on my gratitude to the team. Especially sweet Jacque and the charming Sam who tirelessly slogged it out at all those opens!!! and to Tim for such a great job on the day. I was very grateful for his post auction negotiation efforts securing the best price for the property. Both earnest and professional in a very stressful situation I thank you for your patience and guidance.
Jock words fail to express my gratitude for all your efforts.